Effortless Pain Relief and Relaxation Anytime, Anywhere
Discover the ultimate way to unwind and relieve tension with the Portable Heated Shiatsu Neck & Trapezius Massager. Designed for total relaxation, this versatile massager wraps snugly around your neck, shoulders, or upper back, providing deep-kneading shiatsu massage to soothe aching muscles and improve circulation. Perfect for home, office, or travel, this massager is equipped with powerful massage nodes, vibration, heat, and magnetic therapy—all aimed at melting away stress and promoting a relaxed state of well-being.
Advanced Features for Customized Comfort
This massage shawl offers cutting-edge technology in a compact, user-friendly design. Here’s why it’s the perfect relaxation tool:
- 6 Massage Heads: The six independently moving massage heads provide deep, targeted relief that mimics the hands of a professional masseuse.
- 3 Massage Modes: Choose from three adjustable intensity settings for a customized massage experience, whether you need gentle relief or deeper kneading.
- Heated Therapy: Integrated heat soothes muscles and improves circulation, making the massage more effective in easing soreness.
- Portable & Wireless: With a built-in rechargeable 1800mAh battery and USB Type-C charging, you can enjoy relaxation wherever you go.
- Long-Lasting Battery: Lasts up to 2 hours per charge, perfect for multiple sessions without frequent recharging.
Perfect for Stress Relief and Muscle Recovery
Whether you’re unwinding after a long day or recovering after a workout, this Smart Shiatsu Massage Shawl is the ideal companion. It’s especially helpful for people who experience neck, shoulder, or trapezius tension, making it a great solution for anyone who spends long hours working, studying, or even traveling.
Why Choose This Massager?
Crafted with high-quality PU and ABS materials, this massager ensures durability and comfort. Its compact, ergonomic design fits perfectly around the neck and shoulders, so you can relax comfortably. Plus, the heating function and three massage intensity settings offer a personalized experience tailored to your unique needs.
Take control of your relaxation and enjoy a professional-grade massage whenever you need it!
SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 5-20 Business days |
| Canada, Europe | 5-20 Business days |
| Australia, New Zealand | 5-20 Business days |
| Central & South America | 5-25 Business days |
| Asia | 5-20 Business days |
| Africa | 5-25 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of shelbies.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of shelbies.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of shelbies.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://shelbies.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
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